Shipping policy

Processing Time

  • All orders are processed within 1–3 business days, excluding holidays.

  • Orders placed after 12 PM EST will be processed on the next business day.

  • Processing time may be extended during high-volume periods or special promotions.

Shipping Rates & Delivery Estimates

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days.

  • International Shipping: 7–21 business days (delivery times may vary depending on customs clearance and destination).

  • Shipping charges are calculated and displayed at checkout.

Tracking Information

  • You will receive an email notification with tracking details once your order has shipped.

International Shipping & Customs

  • International customers are responsible for all customs fees, taxes, and import duties.

  • Archived Scent is not responsible for delays caused by customs inspections.

Lost, Stolen, or Delayed Packages

  • Archived Scent is not responsible for delays caused by shipping carriers or customs.

  • If a package is lost in transit, contact us at archivedscent@gmail.com to assist with a carrier claim.

  • We are not responsible for packages marked as “Delivered” by the carrier but reported missing.

PO Boxes & APO/FPO Addresses

  • We ship to PO Boxes and APO/FPO addresses via USPS.

Damaged or Incorrect Orders

  • Please contact us within 3 days of delivery if your order arrives damaged or incorrect.

  • Include photos of the damaged packaging/product to help us resolve the issue.